Privacy Policy | feral-field

Last updated: August 2026

Introduction

feral-field ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

Personal identification information (name, email address) when you submit enquiry forms
Information about your property when you request our services
Technical data including IP address, browser type, and device information
Usage data about how you interact with our website

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide requested services
To send you relevant information about our services when you have opted in
To improve our website and user experience
To comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

Your consent when you submit forms or accept cookies
Our legitimate interests in operating and improving our business
Performance of a contract when you engage our services
Legal obligations we must comply with

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for three years unless you request earlier deletion.

Your Rights

Under applicable data protection laws, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Data portability where technically feasible
Withdraw consent at any time

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Third-Party Services

We may use third-party services for website analytics and functionality. These services may collect information about your use of our website in accordance with their own privacy policies.

International Transfers

Your data may be transferred to and processed in countries outside South Africa. When this occurs, we ensure appropriate safeguards are in place to protect your information.

Changes to This Policy

We may update this privacy policy periodically. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us at:

feral-field
42 Kloof Street
Cape Town, 8001
South Africa
[email protected]